20i experienced a minor incident on May 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 08, 2026, 08:17 PM UTC
Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-84, sdb-86 and wpdb-42. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- monitoring May 08, 2026, 08:17 PM UTC
Incident: We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: sdb-84, sdb-86 and wpdb-42. Our System Administrators are currently investigating, and updates will be provided as we have more information available.
- resolved May 08, 2026, 08:49 PM UTC
Incident Update: Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.
- resolved May 08, 2026, 08:49 PM UTC
Incident Update: Our system administrators have identified the cause of the connectivity issues seen, and have deployed a fix to restore database connectivity. We apologise for the inconvenience caused.