1310.io experienced a minor incident on March 28, 2026 affecting POPs and Nine Mile Water, lasting 19h 53m. The incident has been resolved; the full update timeline is below.
Affected components
POPsNine Mile Water
Update timeline
- investigating Mar 28, 2026, 11:04 AM UTC
We are aware of a fibre service break between two service locations in the area of Nine Mile Water. Our engineers are investigating and once the cause is known we will update this incident. Please do not reset your router.
- resolved Mar 29, 2026, 06:58 AM UTC
Power to the cabinet had been lost in the early hours. Service restored at 12:30 on 28/3/26.