1310.io experienced a major incident on March 26, 2026 affecting Nationwide City Fibre and POPs and 1 more component, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Nationwide City FibrePOPsBasingstokeMonk Sherborne
Update timeline
- investigating Mar 26, 2026, 07:10 PM UTC
Linked to ongoing maintenance we are seeing authentication failures for Internet services. Our team are investigating as a priority over the maintenance and aim to restore services shortly.
- resolved Mar 28, 2026, 11:03 AM UTC
This incident was resolved at 01:00 on the 27th March. We apologise the the inconvenience caused during this period of works.