1310.io incident

Switch Reboot - Telehouse North

Minor Resolved View vendor source →

1310.io experienced a minor incident on June 17, 2026 affecting Network Core, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 08:45 AM UTC
Resolved
Jun 18, 2026, 02:14 PM UTC
Duration
1d 5h
Detected by Pingoru
Jun 17, 2026, 08:45 AM UTC

Affected components

Network Core

Update timeline

  1. investigating Jun 17, 2026, 08:50 AM UTC

    Our monitoring has alerted that the core switch has crashed and rebooted in Telehouse North. We are investigating, the network will route around the problem but instability may be experienced for a short while. Our apologies for the inconvenience this has caused.

  2. investigating Jun 17, 2026, 08:58 AM UTC

    The switch has been stable for 10 minutes. We are going to continue to monitor, we will also be bringing forward the maintenance work for it’s replacement.

  3. resolved Jun 18, 2026, 02:14 PM UTC

    This issue has been resolved. We are waiting on confirmation of the new date to replace the hardware.