123 Reg incident

Support Services Degraded

Resolved after 2 hours 40 minutes, affecting Messaging Support Services and Voice Support Services, on November 12, 2026.

investigating Nov 12, 2026, 10:42 AM UTC

We are currently investigating an issue causing both messaging and phone customer service support to be degraded.

Started: Nov 12, 2026, 10:42 AM UTC
Resolved: Nov 12, 2026, 01:22 PM UTC
Duration: 2h 40m
Detected by Pingoru: Nov 12, 2026, 10:42 AM UTC

Affected components

Messaging Support ServicesVoice Support Services

Update timeline

investigating Nov 12, 2026, 10:42 AM UTC

We are currently investigating an issue causing both messaging and phone customer service support to be degraded.
resolved Nov 12, 2026, 01:22 PM UTC

This issue has been resolved.

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