123 Reg Outage History

We are currently investigating an issue affecting the ability to complete a purchase after adding items to the shopping cart.

We are currently investigating an issue affecting customers' ability to manage products within their accounts.

We are currently investigating an issue affecting our customer messaging service. Please use our phone support to contact customer service.

We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.

We are currently investigating an issue causing both messaging and phone customer service support to be degraded.

We are aware of call quality issues impacting our support. Thank you for your patience.

We are continuing to investigate this issue.

We are currently aware of customers being unable to access the Microsoft 365 Web Suite. We are working with teams to resolve the issue.

We are currently investigating an issue affecting the ability to log in to Microsoft Office 365 webmail and email applications.

We are currently investigating an issue affecting customers' ability to manage their products within their accounts.

We are currently investigating an issue affecting the ability to log in to webmail and email applications for the Professional Email service in Europe region.

We are currently investigating an issue causing errors in the browser when trying to login into Webmail. If you see any errors in your favorite browser, please try using Microsoft Edge instead.

We are currently investigating an issue affecting customers' ability to manage the renewals and billing page within their accounts.

We are currently investigating an issue affecting customers' ability to search for new domain names.

We are aware of Website Marketing pages giving intermittent errors. Thank you for your patience.

We are currently aware of some customers not having the ability to add products to their carts and are working on resolving this. We apologize for the inconvenience this may cause and appreciate your patience.

We are currently investigating an issue affecting the provisioning of VPS servers with CPanel/WHM control panels.

We are currently investigating issues causing websites hosted on our Online Store Builder platform to be intermittently unavailable.

We are aware of an issue where site headers are not loading correctly on some pages during full page loads. Our team is actively investigating. We apologize for any inconvenience.

Due to a critical vulnerability identified by cPanel's developers, we have received guidance to disable access to certain cPanel features. To protect your website and account, we have temporarily disabled access to cPanel and WebHostManager (WHM) administrative interfaces, webmail, and webdisk. Your website will remain accessible. For more information see https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication

We have received the appropriate patch from the vendor and are working to ensure it won't disrupt service to websites and other services. As soon as tests pass and we are confident in the patch and the patch has been successfully applied to shared web hosting, we will re-open the appropriate services. For VPS customers, please follow the guidance below to update to the latest version manually. https://docs.cpanel.net/whm/cpanel/upgrade-to-latest-version/

We are investigating an issue causing an error on Office 365 Dashboard. Thank you for your patience.

We are currently investigating an issue affecting new registrations and renewals.

We are currently investigating an issue causing websites on the cPanel Web Hosting platform to be unavailable or latent in all regions.

We are currently investigating reports of 404 errors when accessing the Help Page. Our team is actively working to resolve this issue as quickly as possible. We apologize for any inconvenience and appreciate your patience while we work on a fix.