123 Reg incident

Support Services Degraded

Resolved after 3 hours 22 minutes, affecting Messaging Support Services and Voice Support Services and 1 more, on May 20, 2026.

investigating May 20, 2026, 09:18 AM UTC

We are continuing to investigate this issue.

Started
May 20, 2026, 06:39 AM UTC
Resolved
May 20, 2026, 10:02 AM UTC
Duration
3h 22m
Detected by Pingoru
May 20, 2026, 06:39 AM UTC

Affected components

Messaging Support ServicesVoice Support Services123 Reg Login Pages

Update timeline

  1. investigating May 20, 2026, 06:39 AM UTC

    We are currently investigating an issue that is impacting customer account logins and causing degraded performance in customer support services.

  2. investigating May 20, 2026, 09:18 AM UTC

    We are continuing to investigate this issue.

  3. resolved May 20, 2026, 10:02 AM UTC

    This incident has been resolved.

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