Resolved after 3 hours 38 minutes, affecting Communications, on January 23, 2026.
Jan 23, 14:08 GMT Resolved - This incident has been resolved. Jan 23, 13:15 GMT Update - We are continuing to monitor for any further issues. Jan 23, 13:13 GMT Update - We are continuing to monitor for any further issues. Jan 23, 12:53 GMT Monitoring - A fix has been implemented and we are monitoring the results. Jan 23, 10:30 GMT Investigating - We are currently investigating an issue where some communciations are delayed in sending. This includes new appointment confirmations, reminders and ad-hoc messages.
Affected components
Update timeline
- investigating Jan 23, 2026, 12:49 PM UTC
We are currently investigating an issue where some communciations are delayed in sending. This includes new appointment confirmations, reminders and ad-hoc messages.
- monitoring Jan 23, 2026, 12:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 23, 2026, 01:13 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 23, 2026, 01:15 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 23, 2026, 02:08 PM UTC
Jan 23, 14:08 GMT Resolved - This incident has been resolved. Jan 23, 13:15 GMT Update - We are continuing to monitor for any further issues. Jan 23, 13:13 GMT Update - We are continuing to monitor for any further issues. Jan 23, 12:53 GMT Monitoring - A fix has been implemented and we are monitoring the results. Jan 23, 10:30 GMT Investigating - We are currently investigating an issue where some communciations are delayed in sending. This includes new appointment confirmations, reminders and ad-hoc messages.
- resolved Jan 23, 2026, 02:08 PM UTC
This incident has been resolved.
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