Service Disruption: Smart Messaging, Product Dashboard AI Assistant and Voice Booking
Affected: SISc Web-ApplicationSISc Web-ApplicationSISc Web-ApplicationSISc Web-ApplicationCommunicationsCommunicationsCommunicationsCommunicationsCalendar SyncCalendar SyncCalendar SyncCalendar SyncWebsite
Timeline · 3 updates
- identified Apr 01, 2026, 05:21 PM UTC
We are currently experiencing an ongoing issue impacting Smart Messaging and the Product Dashboard AI Assistant. We are also experiencing degraded performance on the voice booking name transcription. We have identified the root cause of these issues and are working on a solution.
- monitoring Apr 01, 2026, 06:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 06:56 PM UTC
This incident has been resolved.