10to8 incident

Some users reporting Emails and SMS not been sent

Resolved after 38 minutes, affecting Communications, on June 6, 2024.

monitoring Jun 06, 2024, 06:43 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 06, 2024, 06:29 AM UTC
Resolved
Jun 06, 2024, 07:08 AM UTC
Duration
38m
Detected by Pingoru
Jun 06, 2024, 06:29 AM UTC

Affected components

Communications

Update timeline

  1. investigating Jun 06, 2024, 06:29 AM UTC

    We are currently investigating this issue.

  2. identified Jun 06, 2024, 06:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2024, 06:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2024, 07:08 AM UTC

    This incident has been resolved.

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