10to8 incident

Partial Outage - Slow Loading (EU server)

Resolved after 3 hours 48 minutes, affecting SISc Web-Application and Communications and 1 more, on April 10, 2025.

resolved Apr 10, 2025, 06:00 PM UTC

Apr 10, 19:00 BST Resolved - This incident has been resolved. Apr 10, 18:55 BST Update - We are continuing to monitor for any further issues. Apr 10, 18:37 BST Update - We are continuing to monitor for any further issues. Apr 10, 15:54 BST Update - We are continuing to monitor for any further issues. Apr 10, 15:40 BST Monitoring - A fix has been implemented and we are monitoring the results. Apr 10, 15:12 BST Investigating - We are currently investigating this issue.

Started
Apr 10, 2025, 02:12 PM UTC
Resolved
Apr 10, 2025, 06:00 PM UTC
Duration
3h 48m
Detected by Pingoru
Apr 10, 2025, 02:12 PM UTC

Affected components

SISc Web-ApplicationCommunicationsCalendar Sync

Update timeline

  1. investigating Apr 10, 2025, 02:12 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 10, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 10, 2025, 02:54 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Apr 10, 2025, 05:37 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Apr 10, 2025, 05:55 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Apr 10, 2025, 06:00 PM UTC

    Apr 10, 19:00 BST Resolved - This incident has been resolved. Apr 10, 18:55 BST Update - We are continuing to monitor for any further issues. Apr 10, 18:37 BST Update - We are continuing to monitor for any further issues. Apr 10, 15:54 BST Update - We are continuing to monitor for any further issues. Apr 10, 15:40 BST Monitoring - A fix has been implemented and we are monitoring the results. Apr 10, 15:12 BST Investigating - We are currently investigating this issue.

  7. resolved Apr 10, 2025, 06:00 PM UTC

    This incident has been resolved.

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