ZyBooks incident

Intermittent access

Resolved after 30 minutes, affecting learn.zybooks.com - zyBooks content and platform and Classic zyLabs and Programming Challenge Activities, on December 10, 2019.

resolved Dec 10, 2019, 10:25 PM UTC

zyBooks incurred a degraded service around 4:45PM EST for about 30 minutes. zyBooks engineers have identified and resolved the issue. All services are now operationally normally. We will continue to monitor system status.

Started
Dec 10, 2019, 10:25 PM UTC
Resolved
Dec 10, 2019, 10:55 PM UTC
Duration
30m
Detected by Pingoru
Dec 10, 2019, 10:25 PM UTC

Affected components

learn.zybooks.com - zyBooks content and platformClassic zyLabs and Programming Challenge Activities

Update timeline

  1. resolved Dec 10, 2019, 10:25 PM UTC

    zyBooks incurred a degraded service around 4:45PM EST for about 30 minutes. zyBooks engineers have identified and resolved the issue. All services are now operationally normally. We will continue to monitor system status.

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