ZoomInfo incident

ZoomInfo- Advanced Search and Company Profiles

Minor Resolved View vendor source →

ZoomInfo experienced a minor incident on January 8, 2025 affecting Sales, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 05:12 PM UTC
Resolved
Jan 08, 2025, 06:31 PM UTC
Duration
1h 19m
Detected by Pingoru
Jan 08, 2025, 05:12 PM UTC

Affected components

Sales

Update timeline

  1. investigating Jan 08, 2025, 05:12 PM UTC

    We are aware of and investigating an issue that is impacting Advanced Search and company profiles from loading properly. During this time, users may experience latency or error messages. Our Engineering team is working on a resolution actively.

  2. monitoring Jan 08, 2025, 05:34 PM UTC

    Engineering has deployed a fix for this issue and we are monitoring the results. Users should now be able to utilize Advanced Search and view company profiles as expected.

  3. resolved Jan 08, 2025, 06:31 PM UTC

    Engineering has validated that the fix has resolved the issue. Advanced search and company profiles should be working as expected at this time.