ZoomInfo incident

ZoomInfo - Advanced Contact Search

Minor Resolved View vendor source →

ZoomInfo experienced a minor incident on April 8, 2025 affecting Sales and Talent and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 03:34 PM UTC
Resolved
Apr 08, 2025, 05:34 PM UTC
Duration
2h
Detected by Pingoru
Apr 08, 2025, 03:34 PM UTC

Affected components

SalesTalentMarketing

Update timeline

  1. investigating Apr 08, 2025, 03:34 PM UTC

    We are aware of and investigating an issue impacting Advanced Searches within the platform. During this time, users may experience latency or error messages when performing Contact searches. Additionally, there may be an impact to audience and campaign creation within ZoomInfo Marketing. Our engineering team is actively working on a resolution.

  2. investigating Apr 08, 2025, 03:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 08, 2025, 04:05 PM UTC

    A fix has been implemented for Advanced Search and users should now be able to load ZoomInfo Sales searches without issue. We are monitoring the results closely. Users may still see issues loading and creating ZoomInfo Marketing Audiences and Campaigns. Our engineering team is actively working on a resolution.

  4. resolved Apr 08, 2025, 05:34 PM UTC

    This incident has been resolved.