ZoomInfo experienced a minor incident on February 27, 2025 affecting Sales and Talent and 1 more component, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2025, 05:38 PM UTC
We are aware of and investigating an issue impacting exports and Advanced Search from loading as expected on Sales, Marketing, and Talent.
- identified Feb 27, 2025, 05:56 PM UTC
Engineering has identified the issue and is working on a resolution to address the issues with Advanced Search and Exports.
- monitoring Feb 27, 2025, 06:26 PM UTC
A fix has been implemented to address the issue. Exports and Advanced Search should be functioning as expected moving forward. During this time, some background processes, as well as Copilot Chat, may not function as expected. We are going to monitor the fix to ensure these features continue to function as expected.
- resolved Feb 27, 2025, 08:30 PM UTC
Engineering has released and validated a fix for this issue. Users should now be able to use the platform as expected.