ZoomInfo incident

ZoomInfo - Intermittent SSO Login Issues

Minor Resolved View vendor source →

ZoomInfo experienced a minor incident on April 11, 2025 affecting Sales and Talent and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2025, 02:01 PM UTC
Resolved
Apr 11, 2025, 02:32 PM UTC
Duration
30m
Detected by Pingoru
Apr 11, 2025, 02:01 PM UTC

Affected components

SalesTalentMarketing

Update timeline

  1. investigating Apr 11, 2025, 02:01 PM UTC

    We are aware of and investigating some users seeing errors when logging into the ZoomInfo platform using Single-Sign On (SSO). Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.

  2. monitoring Apr 11, 2025, 02:22 PM UTC

    A fix has been implemented to resolve the login issues and we are monitoring the results closely.

  3. resolved Apr 11, 2025, 02:32 PM UTC

    This incident has been resolved.