ZoomInfo experienced a minor incident on June 12, 2025 affecting ZoomInfo Enterprise API and Sales and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:29 PM UTC
We are aware of and investigating an issue impacting some user's ability to access and use ZoomInfo platforms. Users may see errors when attempting to login or when using the platform. Please know our Engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
- identified Jun 12, 2025, 06:45 PM UTC
We have identified this is due to a third party vendor issue that is impacting ZoomInfo users ability to login to our platforms. We are actively monitoring progress towards a resolution and will provide updates as we receive them.
- identified Jun 12, 2025, 07:04 PM UTC
We have identified this is due to a third party vendor issue that is impacting ZoomInfo users ability to login to our platforms. We are actively monitoring progress towards a resolution and will provide updates as we receive them.
- resolved Jun 12, 2025, 07:39 PM UTC
Our third party vendor has resolved the issue and users should now be able to access ZoomInfo platforms.