Zoom incident

Outbound call issue with particular Provider Exchange Partners in the Australia Region.

Zoom experienced a notice incident on February 4, 2026 affecting Provider Exchange, lasting 13m. The incident has been resolved; the full update timeline is below.

Started: Feb 04, 2026, 10:46 PM UTC
Resolved: Feb 04, 2026, 10:59 PM UTC
Duration: 13m
Detected by Pingoru: Feb 04, 2026, 10:46 PM UTC

Affected components

Provider Exchange

Update timeline

monitoring Feb 04, 2026, 10:46 PM UTC

Between 02/04/2026, 18:00 UTC and 22:09 UTC, users of a particular Provider Exchange Partners in the Australia Region would have experienced issues with outbound calls for Zoom Phone, no impacts on inbound traffic. We have mitigated the issue and we will continue to monitor.
resolved Feb 04, 2026, 10:59 PM UTC

This incident has been resolved.