Zoom incident
Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration
Zoom experienced a minor incident on March 30, 2026 affecting PCI Integration and PCI Integration, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2026, 04:55 PM UTC
We are currently investigating a service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified Mar 30, 2026, 05:01 PM UTC
We have identified an issue with our vendor partner impacting Zoom Phone and Zoom Contact Center PCI integration. We are actively working with our vendor partner to resolve the issue. We will share updates as soon as they become available.
- monitoring Mar 30, 2026, 05:37 PM UTC
The service degradation affecting Zoom Phone and Zoom Contact Center PCI Integration has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved Mar 30, 2026, 05:55 PM UTC
This incident has been resolved and the affected services have been restored.