Zoom incident

Service Degradation Affecting Zoom Phone and Zoom Contact Center in the Singapore Region

Notice Resolved View vendor source →

Zoom experienced a notice incident on April 7, 2026 affecting Calling (Inbound/Outbound) and Voice (Inbound/Outbound), lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 05:17 PM UTC
Resolved
Apr 07, 2026, 05:28 PM UTC
Duration
10m
Detected by Pingoru
Apr 07, 2026, 05:17 PM UTC

Affected components

Calling (Inbound/Outbound)Voice (Inbound/Outbound)

Update timeline

  1. monitoring Apr 07, 2026, 05:17 PM UTC

    On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.

  2. resolved Apr 07, 2026, 05:28 PM UTC

    This incident has been resolved and the affected services have been restored.