Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature.

Update timeline

1. identified Apr 16, 2026, 04:24 PM UTC

   We have identified an issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

2. identified Apr 16, 2026, 05:44 PM UTC

   Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

3. identified Apr 16, 2026, 06:41 PM UTC

   Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. identified Apr 16, 2026, 07:41 PM UTC

   Our team continue to work with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature and we will keep you informed with timely updates as progress is made. Thank you for your patience.

5. monitoring Apr 16, 2026, 08:40 PM UTC

   The issue with our underlying provider affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

6. resolved Apr 16, 2026, 08:54 PM UTC

   This incident has been resolved.