Storage Issues on Stack1

Update timeline

1. investigating Jul 24, 2016, 10:12 PM UTC

   We are currently investigating some abnormal alerts with storage with regards to Stack 1. We will post more information shortly.

2. identified Jul 24, 2016, 10:38 PM UTC

   We have identified the issue affecting storage with Stack 1 and are currently resolving the issue. We have identified this outage affects <0.5% of customers. We will post more information shortly.

3. identified Jul 24, 2016, 11:32 PM UTC

   We are continuing the process of restoring connectivity to the affected sites on Stack1. We will post more information shortly.

4. identified Jul 25, 2016, 01:22 AM UTC

   We are continuing the process of restoring connectivity to the affected sites on Stack 1. We see sites coming back online now. We will post more information shortly.

5. identified Jul 25, 2016, 03:15 AM UTC

   We are now in the final process of finishing to turn on the sites affected on Stack 1. If you are still experiencing issues please open a ticket with support. We will post more information shortly.

6. monitoring Jul 25, 2016, 05:05 AM UTC

   At this time we are continuing to monitor Stack 1 sites - all should be available. If you are still experiencing issues please open a ticket with support. We will post more information shortly.

7. resolved Jul 25, 2016, 05:59 AM UTC

   This incident has been resolved.