ZOEY incident

Node-9 Unavailable

Resolved after 34 minutes, on December 28, 2016.

resolved Dec 28, 2016, 02:18 AM UTC

At this time all stores on Node-9 should be available again. If you experience any further issues please open a support ticket marked Urgent at http://support.zoey.com

Started
Dec 28, 2016, 01:44 AM UTC
Resolved
Dec 28, 2016, 02:18 AM UTC
Duration
34m
Detected by Pingoru
Dec 28, 2016, 01:44 AM UTC

Update timeline

  1. identified Dec 28, 2016, 01:44 AM UTC

    We have identified an outage with the computing server Node-9 and have engineers on site repairing the issue. We apologize for this inconvenience and will post an additional update as soon as further information becomes available.

  2. identified Dec 28, 2016, 02:01 AM UTC

    We have identified the issue and are now working on fixing it. Thank you for your patience.

  3. resolved Dec 28, 2016, 02:18 AM UTC

    At this time all stores on Node-9 should be available again. If you experience any further issues please open a support ticket marked Urgent at http://support.zoey.com

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