ZOEY incident

Upgrading Storage

Resolved after 15 minutes, on June 27, 2017.

resolved Jun 27, 2017, 10:05 PM UTC

We have successfully upgraded the storage array and all impacted stores are back online. This work is part of our overall work in upgrading our infrastructure. Merchants will notice dramatic improvements in speed and stability as well as major changes in the near future that will make your Zoey store more resilient than ever! We thank you for your patience during this work.

Started
Jun 27, 2017, 09:49 PM UTC
Resolved
Jun 27, 2017, 10:05 PM UTC
Duration
15m
Detected by Pingoru
Jun 27, 2017, 09:49 PM UTC

Update timeline

  1. identified Jun 27, 2017, 09:49 PM UTC

    We are currently upgrading the storage array tied to the a computing node within Zoey. We expect this operation to be completed by 18:00 EST. Thank you for your patience.

  2. resolved Jun 27, 2017, 10:05 PM UTC

    We have successfully upgraded the storage array and all impacted stores are back online. This work is part of our overall work in upgrading our infrastructure. Merchants will notice dramatic improvements in speed and stability as well as major changes in the near future that will make your Zoey store more resilient than ever! We thank you for your patience during this work.

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