ZOEY incident

Analytics Dashboard Outage

Resolved after 19 minutes, on December 18, 2017.

resolved Dec 18, 2017, 04:26 PM UTC

At this time Analytics should be restored for all customers. We apologize for this interruption in retrieving data.

Started
Dec 18, 2017, 04:07 PM UTC
Resolved
Dec 18, 2017, 04:26 PM UTC
Duration
19m
Detected by Pingoru
Dec 18, 2017, 04:07 PM UTC

Update timeline

  1. identified Dec 18, 2017, 04:07 PM UTC

    We are looking into issues loading the analytics dashboard within Zoey. No other impact to services exist at this time, all stores are functioning normally.

  2. resolved Dec 18, 2017, 04:26 PM UTC

    At this time Analytics should be restored for all customers. We apologize for this interruption in retrieving data.

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