Resolved after 20 minutes, affecting Zoey Global Connectivity, on October 28, 2018.
We have restored connectivity to the database servers for all stores. If you experience any further problems please open a support ticket. We apologize for any inconvenience and thank you for your patience.
Affected components
Zoey Global Connectivity
Update timeline
- identified Oct 28, 2018, 08:11 PM UTC
Some sites are currently unable to load due to a database outage. We have identified the problem and are working on a fix.
- resolved Oct 28, 2018, 08:32 PM UTC
We have restored connectivity to the database servers for all stores. If you experience any further problems please open a support ticket. We apologize for any inconvenience and thank you for your patience.
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