Ziron incident

[various] Database issues affecting outbound voice, SMS, API, dashboard

Resolved after 16 minutes, on February 1, 2018.

monitoring Feb 01, 2018, 01:49 AM UTC

The issues at Rackspace London affecting our database load balancer infrastructure have now been resolved, and all services are operating normally.

Started
Feb 01, 2018, 01:45 AM UTC
Resolved
Feb 01, 2018, 02:01 AM UTC
Duration
16m
Detected by Pingoru
Feb 01, 2018, 01:45 AM UTC

Update timeline

  1. investigating Feb 01, 2018, 01:45 AM UTC

    We are investigating database issues affecting outbound voice, SMS, API and dashboard services

  2. monitoring Feb 01, 2018, 01:49 AM UTC

    The issues at Rackspace London affecting our database load balancer infrastructure have now been resolved, and all services are operating normally.

  3. resolved Feb 01, 2018, 02:01 AM UTC

    This incident has been resolved.

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