Resolved after 3 hours 5 minutes, on February 5, 2018.
One of our network infrastructure suppliers has identified an issue with a core link which, in turn, affected some traffic in our London IP network. The link has been taken out of service and the issue has been mitigated.
Update timeline
- investigating Feb 05, 2018, 01:33 PM UTC
We're currently investigating reports of call quality issues on some inbound and outbound calls. Updates to follow.
- investigating Feb 05, 2018, 02:03 PM UTC
Investigations are focussing on an issue with public peering on our London network, however we are seeing a general improvement in call quality for customers reaching us over public IP.
- monitoring Feb 05, 2018, 02:50 PM UTC
One of our network infrastructure suppliers has identified an issue with a core link which, in turn, affected some traffic in our London IP network. The link has been taken out of service and the issue has been mitigated.
- resolved Feb 05, 2018, 04:39 PM UTC
This incident has been resolved.
Your product runs on more than Ziron
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services