Ziron incident
[inbound voice] Intermittent inbound call failures in London data centre
Resolved after 1 hour 38 minutes, affecting Inbound Voice, on November 8, 2018.
This site is now back in service. We will continue to monitor, but now consider this incident resolved.
Affected components
Update timeline
- investigating Nov 08, 2018, 07:45 AM UTC
We are investigating intermittent inbound call failures in the London data centre. Traffic has been rerouted away from this site and we will update this incident shortly.
- identified Nov 08, 2018, 08:01 AM UTC
An issue with a storage system has been identified and is being investigated.
- monitoring Nov 08, 2018, 09:00 AM UTC
Issues with the storage system have been resolved, and we are monitoring for stability before putting this site back in service.
- resolved Nov 08, 2018, 09:23 AM UTC
This site is now back in service. We will continue to monitor, but now consider this incident resolved.
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