Ziron incident
[lookups] HLR (legacy) and home_network lookups blocked to UK/EE
Resolved after 7 hours 37 minutes, affecting Number Lookup, on August 16, 2019.
We have rerouted lookup traffic towards UK EE to an alternative operator partner and will continue to monitor traffic statistics.
Affected components
Update timeline
- identified Aug 16, 2019, 02:30 PM UTC
An operator partner have been requested by UK operator EE to cease all lookup traffic towards their network with immediate effect. At this time HLR (legacy) and home_network lookups to UK EE subscribers will fail. Please note that hashed_imsi and get_country lookups to UK EE subscribers are not affected by this issue, nor are HLR (legacy) or home_network lookups to other UK networks or other countries. We are working with other operator partners to find a suitable replacement and will update this incident in due course.
- monitoring Aug 16, 2019, 04:46 PM UTC
We have rerouted lookup traffic towards UK EE to an alternative operator partner and will continue to monitor traffic statistics.
- resolved Aug 16, 2019, 10:07 PM UTC
This incident has been resolved.
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