Ziron incident

[lookups] Issues with hashed_imsi and get_country lookups

Resolved after 4 hours 6 minutes, affecting Number Lookup, on August 29, 2019.

monitoring Aug 29, 2019, 07:21 AM UTC

Service is returning to normal - we will update this incident with further information shortly once we have heard back from our operator partner.

Started
Aug 29, 2019, 07:07 AM UTC
Resolved
Aug 29, 2019, 11:13 AM UTC
Duration
4h 6m
Detected by Pingoru
Aug 29, 2019, 07:07 AM UTC

Affected components

Number Lookup

Update timeline

  1. investigating Aug 29, 2019, 07:07 AM UTC

    We are investigating issues with the following lookup services: get_country hashed_imsi

  2. monitoring Aug 29, 2019, 07:21 AM UTC

    Service is returning to normal - we will update this incident with further information shortly once we have heard back from our operator partner.

  3. resolved Aug 29, 2019, 11:13 AM UTC

    This incident has been resolved.

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