Ziron incident

[voice] London Volta connectivity issues

Resolved after 3 hours 15 minutes, affecting Outbound Voice and Inbound Voice, on March 23, 2020.

monitoring Mar 23, 2020, 02:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 23, 2020, 01:55 PM UTC
Resolved
Mar 23, 2020, 05:10 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 23, 2020, 01:55 PM UTC

Affected components

Outbound VoiceInbound Voice

Update timeline

  1. investigating Mar 23, 2020, 01:55 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 23, 2020, 02:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 23, 2020, 02:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 23, 2020, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 23, 2020, 05:10 PM UTC

    This incident has been resolved.

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