Resolved after 3 hours 9 minutes, affecting Outbound Voice and Inbound Voice, on April 1, 2020.
Our transit provider have updated us to advise that they are not expecting any further disruption from this point, but will be monitoring the situation closely for a stability period. Our own monitoring has not seen any issues since 11:06 UTC but we will continue to monitor.
Affected components
Update timeline
- monitoring Apr 01, 2020, 11:17 AM UTC
One of our transit providers is investigating connectivity issues at our London Volta site which began at 10:59 UTC. This may have caused connectivity issues and dropped calls for any customers who do not see this site via LINX or LONAP peering or direct connect.
- monitoring Apr 01, 2020, 12:24 PM UTC
Our transit provider have updated us to advise that they are not expecting any further disruption from this point, but will be monitoring the situation closely for a stability period. Our own monitoring has not seen any issues since 11:06 UTC but we will continue to monitor.
- resolved Apr 01, 2020, 02:26 PM UTC
This incident has been resolved.
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