Resolved after 1 hour 28 minutes, affecting Core Platform and Login/SSO and 1 more, on August 25, 2020.
We have seen no new issues with the site. The issue was due to a configuration value being changed in a regular deploy that was incompatible with our application. We were able to immediately identify the change, revert it, and bring the site back up. The delay was due to the fix being sent to all of our servers through our zero-downtime deploy process. Thank you for your patience and we apologize for the blip in service.
Affected components
Update timeline
- investigating Aug 25, 2020, 11:29 PM UTC
We are currently fixing the issue and should have everything back up and running within 3 minutes.
- monitoring Aug 25, 2020, 11:31 PM UTC
Service has been restored. We are monitoring the situation but expect no other issues at this time.
- resolved Aug 26, 2020, 12:58 AM UTC
We have seen no new issues with the site. The issue was due to a configuration value being changed in a regular deploy that was incompatible with our application. We were able to immediately identify the change, revert it, and bring the site back up. The delay was due to the fix being sent to all of our servers through our zero-downtime deploy process. Thank you for your patience and we apologize for the blip in service.
Your product runs on more than Zipline
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services