Resolved after 20 hours, affecting Email Handling, on May 11, 2021.
All existing emails were processed and any new emails are being processed as normal. We've seen no new issues as we monitored this overnight.
Affected components
Email Handling
Update timeline
- investigating May 11, 2021, 10:59 PM UTC
Some customers are experiencing a delay with inbound email processing. This is resulting in emails sent to Zipline taking longer to show up.
- monitoring May 12, 2021, 12:57 AM UTC
A fix has been put in place and the remaining emails are being processed in a timely manner. We will continue to monitor the inbound emails.
- resolved May 12, 2021, 06:59 PM UTC
All existing emails were processed and any new emails are being processed as normal. We've seen no new issues as we monitored this overnight.
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