Zipline incident
Some tasks from HQ Communications not appearing on daysheet
Resolved after 1 hour 47 minutes, affecting Publishing, on September 2, 2021.
We have verified that the hotfix addresses the issue, and that the incident has been resolved.
Affected components
Update timeline
- investigating Sep 02, 2021, 04:09 PM UTC
We're investigating an issue where customers who have migrated to the Zipline Visual Refresh are not seeing all tasks created by an HQ communication. The tasks are created, and appear on the dashboard and calendar, and do show up if users filter on Day Sheet.
- identified Sep 02, 2021, 04:27 PM UTC
We've identified the issue and are deploying a hotfix.
- monitoring Sep 02, 2021, 04:48 PM UTC
The fix has been deployed, and we are monitoring to ensure the issue has been resolved
- resolved Sep 02, 2021, 05:56 PM UTC
We have verified that the hotfix addresses the issue, and that the incident has been resolved.
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