Zipline incident
Configuration change resulting in unexpected behavior and partial outage
Resolved after 9 hours 1 minute, affecting Core Platform and Login/SSO and 1 more, on January 25, 2022.
After monitoring the service and double checking the integrity of the system we have determined that the issue has been resolved.
Affected components
Update timeline
- monitoring Jan 25, 2022, 08:45 PM UTC
A configuration update was done to the Zipline service that resulted in an older version of the product being visible to a number of users for a few minutes. The issue has already been resolved, but we are investigating if there are any knock-on effects from the change now.
- monitoring Jan 25, 2022, 08:49 PM UTC
The issue was resolved at 12:33, for a total of 9 minutes of unexpected behavior.
- resolved Jan 26, 2022, 05:25 AM UTC
After monitoring the service and double checking the integrity of the system we have determined that the issue has been resolved.
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