Resolved after 1 hour 54 minutes, affecting Core Platform and Search and 1 more, on April 18, 2023.
We believe the latency was caused by a race condition, where a deploy at high traffic pushed load to a reduced number of available application servers.
Affected components
Core PlatformSearchPublishingNotificationsFilesInsights
Update timeline
- investigating Apr 18, 2023, 04:21 PM UTC
We are investigating an issue where we are seeing higher-than-expected latency on requests for some customers
- investigating Apr 18, 2023, 05:07 PM UTC
We are no longer seeing any increased latency, but we are continuing to investigate the issue to identify a root cause
- resolved Apr 18, 2023, 06:15 PM UTC
We believe the latency was caused by a race condition, where a deploy at high traffic pushed load to a reduced number of available application servers.
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