Zipline incident

Latency / Timeout on Resource Library

Resolved after 1 hour 32 minutes, affecting Resource Library, on June 28, 2023.

monitoring Jun 28, 2023, 05:13 PM UTC

We found replication lag with a follower database was causing slowdown for the resource library. The follower database was decommissioned, and latency has returned to normal levels

Started
Jun 28, 2023, 04:26 PM UTC
Resolved
Jun 28, 2023, 05:58 PM UTC
Duration
1h 32m
Detected by Pingoru
Jun 28, 2023, 04:26 PM UTC

Affected components

Resource Library

Update timeline

  1. investigating Jun 28, 2023, 04:26 PM UTC

    We are investigating an issue where the Resource Library is slow and/or timing out for some customers

  2. monitoring Jun 28, 2023, 05:13 PM UTC

    We found replication lag with a follower database was causing slowdown for the resource library. The follower database was decommissioned, and latency has returned to normal levels

  3. resolved Jun 28, 2023, 05:58 PM UTC

    This incident has been resolved.

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