Zipline incident
EU Upstream provider: degraded performance affecting customers on EU instance
Minor Vendor's status page →
Resolved after 2 hours 54 minutes, on September 27, 2023.
Resolution of this issue has been confirmed by Heroku. As of yet, no further details on the cause have been given.
Update timeline
- monitoring Sep 27, 2023, 06:31 PM UTC
An upstream provider, Heroku, is experiencing degraded performance on their EU-based platform. As a result, we are seeing degraded performance for customers using the EU-based instance of Zipline. We will continue monitoring and communicating with our provider for clarification on the issue and resolution time
- resolved Sep 27, 2023, 09:25 PM UTC
Resolution of this issue has been confirmed by Heroku. As of yet, no further details on the cause have been given.
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