Intermittent Performance Degradation — Zipline Application

Update timeline

1. identified Apr 03, 2026, 10:15 PM UTC

   We are currently investigating intermittent slowness and elevated response times affecting the Zipline application. Some users may experience delays when loading pages or an error screen. Our team has identified the issue and is actively deploying a fix. We will provide an update as soon as possible. We apologize for the disruption and appreciate your patience.

2. monitoring Apr 03, 2026, 10:40 PM UTC

   A fix has been deployed to address the performance issue affecting the Zipline application. The platform is currently stable and we are monitoring closely to confirm full resolution. We will update this page once we are confident the issue has been fully resolved. We apologize for the disruption today and appreciate your patience.

3. resolved Apr 03, 2026, 11:09 PM UTC

   This incident has been fully resolved. The Zipline application is operating normally and all systems are performing as expected. We apologize for the disruption experienced today and will be conducting a thorough review to prevent recurrence. Thank you for your patience.