Zip incident

Latency Issues in Zip

Major Resolved View vendor source →

Zip experienced a major incident on August 25, 2022 affecting Zip Web App and Zip Dashboard and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2022, 08:24 PM UTC
Resolved
Aug 25, 2022, 08:40 PM UTC
Duration
16m
Detected by Pingoru
Aug 25, 2022, 08:24 PM UTC

Affected components

Zip Web AppZip DashboardZip RequestsZip Vendor Portal

Update timeline

  1. identified Aug 25, 2022, 08:24 PM UTC

    The Zip team is currently looking into latency seen across Zip that could be causing issues with load time. Users are expected to see impacted performance in the product. We are looking into a resolution.

  2. resolved Aug 25, 2022, 08:40 PM UTC

    The Zip team has resolved any latency issues with the product.