Zip incident

Zip Site Outage

Critical Resolved View vendor source →

Zip experienced a critical incident on February 13, 2023 affecting Zip Web App and Zip Dashboard and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2023, 09:02 PM UTC
Resolved
Feb 13, 2023, 09:26 PM UTC
Duration
23m
Detected by Pingoru
Feb 13, 2023, 09:02 PM UTC

Affected components

Zip Web AppZip DashboardZip RequestsZip Vendor Portal

Update timeline

  1. monitoring Feb 13, 2023, 09:29 PM UTC

    Zip is currently experiencing an issue an outage across the platform. The team has identified the root cause and are restoring site functionality.

  2. resolved Feb 13, 2023, 09:46 PM UTC

    The incident has been resolved by our team. Please reach out to [email protected] if you are still experiencing any issues.