Zip incident

Cloudflare Connectivity Issues Potentially Impacting Zip Performance

Notice Resolved View vendor source →

Zip experienced a notice incident on June 20, 2024 affecting Zip Web App and Zip Dashboard and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 07:48 PM UTC
Resolved
Jun 20, 2024, 09:48 PM UTC
Duration
2h
Detected by Pingoru
Jun 20, 2024, 07:48 PM UTC

Affected components

Zip Web AppZip DashboardZip RequestsZip Vendor Portal

Update timeline

  1. monitoring Jun 20, 2024, 07:48 PM UTC

    Cloudflare is experiencing intermittent connectivity issues in Eastern US and Western Europe which may result in 502 server errors for Zip users in these regions. Currently, their status page - https://www.cloudflarestatus.com/ indicates that they are investigating this problem. We are monitoring their status actively and will provide periodic updates.

  2. monitoring Jun 20, 2024, 07:54 PM UTC

    Cloudflare is experiencing intermittent connectivity issues in Eastern US and Western Europe which may result in 502 server errors for Zip users in these regions. Currently, their status page - https://www.cloudflarestatus.com/ indicates that they have identified the problem and are working on a fix. We are monitoring their status actively and will provide periodic updates.

  3. resolved Jun 20, 2024, 09:48 PM UTC

    Cloudflare indicated the problem is resolved on their status page. If you are still experiencing any issues please reach out to the Zip Support team at [email protected].