Zip incident
Search Module and Filters Returning Out of Date Results
Zip experienced a minor incident on September 27, 2024 affecting Zip Dashboard, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2024, 06:00 PM UTC
Our team has been made aware that some of the dashboards in Zip may not be returning results for newly created objects. Filters applied to dashboards may similarly return out-of-date results This primarily affects New Requests, New Vendors, and Bills. We are currently actively working on a fix and mitigation efforts, but in the meantime, If you observe any of the above, please reach out to [email protected] or the team via in-app chat, and the team will be able to refresh the affected item.
- investigating Sep 27, 2024, 06:01 PM UTC
We are continuing to investigate this issue.
- resolved Sep 30, 2024, 06:30 PM UTC
As of 2024-09-28 11:53 PT, this issue should have been fully mitigated and resolved.