Zip incident

Global Search Not Providing Results For Some Data Types

Minor Resolved View vendor source →

Zip experienced a minor incident on April 10, 2025 affecting Zip Dashboard, lasting 8h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 06:44 PM UTC
Resolved
Apr 11, 2025, 03:17 AM UTC
Duration
8h 32m
Detected by Pingoru
Apr 10, 2025, 06:44 PM UTC

Affected components

Zip Dashboard

Update timeline

  1. identified Apr 10, 2025, 06:44 PM UTC

    The Zip Global Search bar is not providing results for some data types like Requests. The team's identified the root cause and are working on mitigating the issue now.

  2. identified Apr 10, 2025, 09:20 PM UTC

    The team is continuing to work on mitigating the issue.

  3. identified Apr 10, 2025, 11:31 PM UTC

    We are continuing mitigation work to resolve the issue.

  4. monitoring Apr 11, 2025, 02:54 AM UTC

    A fix has been implemented and the team is monitoring the results.

  5. resolved Apr 11, 2025, 03:17 AM UTC

    This incident has been resolved and global search is fully restored. If you continue to experience any issues, please reach out to [email protected] for further assistance.