Zilliz incident

Elevated errors on control plane API (July 22)

Resolved after 1 hour 7 minutes, affecting REST API / OpenAPI, on July 22, 2026.

resolved Jul 24, 2026, 08:15 PM UTC

This incident was fully resolved at 10:07 UTC on July 22, 2026. Control plane API requests have been operating normally since. Running clusters, data access, and query traffic were not affected at any point.

Started
Jul 22, 2026, 09:00 AM UTC
Resolved
Jul 22, 2026, 10:07 AM UTC
Duration
1h 7m
Detected by Pingoru
Jul 22, 2026, 09:00 AM UTC

Affected components

REST API / OpenAPI

Update timeline

  1. investigating Jul 24, 2026, 08:11 PM UTC

    Between 09:00 and 10:07 UTC on July 22, 2026, a subset of Zilliz Cloud control plane API requests returned authorization errors. Monitoring and metrics endpoints were the most affected. Running clusters, data access, and query traffic were not affected at any point. The issue was introduced by a backend service update and was fully resolved by rolling that change back.

  2. resolved Jul 24, 2026, 08:15 PM UTC

    This incident was fully resolved at 10:07 UTC on July 22, 2026. Control plane API requests have been operating normally since. Running clusters, data access, and query traffic were not affected at any point.

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