Zettle incident

Card payments failing in Mexico

Notice Resolved View vendor source →

Zettle experienced a notice incident on August 20, 2025 affecting Mexico, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2025, 01:35 PM UTC
Resolved
Aug 20, 2025, 01:35 PM UTC
Duration
—
Detected by Pingoru
Aug 20, 2025, 01:35 PM UTC

Affected components

Mexico

Update timeline

  1. resolved Aug 20, 2025, 01:35 PM UTC

    Our acquirer in Mexico was experiencing issues, causing VISA and Mastercard payments to fail between 07:55 am - 08:27 am CST.