Zettle incident

Issues on signing receipts - DE

Critical Resolved View vendor source →

Zettle experienced a critical incident on August 28, 2025 affecting Germany, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 02:06 PM UTC
Resolved
Aug 28, 2025, 03:57 PM UTC
Duration
1h 51m
Detected by Pingoru
Aug 28, 2025, 02:06 PM UTC

Affected components

Germany

Update timeline

  1. investigating Aug 28, 2025, 02:06 PM UTC

    Some merchants in Germany using Cash Registers might notice the signature on receipts missing. Our team are actively working on finding a resolution to this issue as soon as possible.

  2. resolved Aug 28, 2025, 03:57 PM UTC

    This is still being looked into. Thank you for your patience.