Zettle experienced a critical incident on September 26, 2025 affecting Mexico, lasting 4h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Mexico
Update timeline
- investigating Sep 26, 2025, 03:45 PM UTC
A delay is currently affecting the scheduled payout from September 25th. Some of our merchants will notice a delay in receiving their funds. Please accept our apologies for the inconvenience, and keep an eye on our Status Page for further updates.
- resolved Sep 26, 2025, 08:24 PM UTC
All payouts have now been successfully processed. We consider this incident resolved and apologize for any inconvenience it may have caused.